Field Support Technician
|Title:||Field Support Technician|
Who is Superion?
We are a growing IT Service provider based out of Surrey, BC. We provide IT support services to small and medium-sized businesses throughout Canada and the US. We believe that the key for success is to deliver the best possible Client Experience. Achieving that starts with the best possible Employee Experience. We believe that our work environment should be equal parts hard work AND fun, and be a place where everyone collaborates and supports each other. Some perks include: office ping pong table, board games, movie nights, bowling, Sushi Friday, etc.
This is an mid level position on our support team providing technical support to our business clients both remotely and at the clients location. Duties include: installing and supporting desktop hardware, software, and peripherals; installing and supporting network equipment and servers; cabling, performing physical maintenance on client equipment, maintaining client documentation; building relationships with our clients' staff and ensuring they receive the best possible experience.
Although certifications are an asset, they are not required as we will work with you to develop your skills and obtain industry leading certifications, and build a foundation of knowledge and skills in areas such as servers, virtualization, networking and security.
The position will be based out of our Cloverdale, BC. office, and involves daily travel throughout the lower mainland and occasionally multi-day trips. Compensation is salary plus benefits, vehicle allowance, and has working hours typically Monday to Friday, with some weekend work.
- Outstanding written and oral communication skills
- Must have a keen eye for detail
- Diploma or Bachelor Degree related to Systems Administration or at least 2 years of relevant technical support experience
- Reliable vehicle, and clean driving record (with valid BC license)
To apply for this position, please click on the below link and complete the application.
Please do not contact us directly. Only candidates that we consider as qualified will be contacted.